Because a firmware update (5.50) of the PS4 console is installed,which affect the functions of PS4 Wired controller. Pls update your PS4 wired controller with UPDATE TOOL that include the latest version of firmware available in the below download link.
If you need a video to instruct you how to update,pls visit our Youtube Channel:
https://www.youtube.com/watch?v=m5obeiHnLuk
Update steps as below for your reference:
Open any one of the 2 links to download update tool:
1,https://drive.google.com/open?id=1zDWKjt8_A9bEHX3oV5BZAp7MGaF0GryJ
2,https://pan.baidu.com/s/1UtVkPERSrunDeWhmSMvm8w
TROUBLESHOOTING
1) Ensure you update your controller on PC with Windows XP/Windows 7/Windows 8 system,the updater tool is not stable on Windows 10 and unable to be used on Mac OS system.
2) Choose the left [Wire] and follow the instructions to update your controller
3) If you download update tool on Baidu wensite,pls refer the following information.